Spécialiste Offshore Multicanal de la Relation et du Service Clients B2B/B2C Acquisition/Développement/BackOffice/CATI..
Nexus Contact Center is a leading outsourcing and offshoring consulting firm committed to delivering exceptional customer relationship management solutions. Specializing in multi-channel support, Nexus Contact Center provides comprehensive services that cover the entire customer lifecycle, including acquisition, retention, optimization, back-office operations, CATI, onboarding, and outreach. Located in Ariana - Tunisi, Tunisia, at 152, Avenue Othmen Ibn Affen, El Menzah VI, Immeuble Express Centre Urbain Nord - Tunis, Ariana - Tunisi, Tunisia 2091, TN, Nexus Contact Center leverages extensive industry experience to offer tailored programs for clients in the automotive, high-tech, telecom, e-commerce, marketplace, research institute, insurance, finance, and distance learning sectors.
With a dedicated team and a focus on innovation, Nexus Contact Center excels in providing value-added solutions that meet the unique needs of each client. The company’s expertise ensures seamless integration and efficient management of customer interactions, driving business growth and enhancing customer satisfaction. Furthermore, Nexus Contact Center also operates at 5 Rue du Liberia, Tunisi, Tunisia 1002, IT, offering a global approach to customer support and business process optimization.
Nexus Contact Center’s commitment to excellence and client-centric approach makes it a trusted partner for organizations seeking to enhance their customer relationship strategies and achieve sustainable success. Nexus Contact Center continues to expand its capabilities and deliver outstanding results, solidifying its position as a leader in the outsourcing and offshoring industry. We invite the manager of Nexus Contact Center to create a customized and exclusive company showcase and product listing on our platform.
Nexus Contact Center est une entreprise leader de conseil en externalisation et délocalisation, engagée à fournir des solutions exceptionnelles de gestion de la relation client. Spécialisée dans le support multicanal, Nexus Contact Center offre des services complets qui couvrent l'ensemble du cycle de vie du client, y compris l'acquisition, la fidélisation, l'optimisation, les opérations de back-office, le CATI, l'onboarding et l'outreach. Située à Ariana - Tunisi, Tunisie, au 152, Avenue Othmen Ibn Affen, El Menzah VI, Immeuble Express Centre Urbain Nord - Tunis, Ariana - Tunisi, Tunisie 2091, TN, Nexus Contact Center tire parti d'une vaste expérience de l'industrie pour offrir des programmes sur mesure aux clients des secteurs de l'automobile, de la haute technologie, des télécommunications, du commerce électronique, des places de marché, des instituts de recherche, de l'assurance, de la finance et de l'enseignement à distance.
Avec une équipe dédiée et un accent sur l'innovation, Nexus Contact Center excelle dans la fourniture de solutions à valeur ajoutée qui répondent aux besoins uniques de chaque client. L'expertise de l'entreprise assure une intégration transparente et une gestion efficace des interactions avec les clients, stimulant la croissance de l'entreprise et améliorant la satisfaction des clients. De plus, Nexus Contact Center opère également au 5 Rue du Liberia, Tunisi, Tunisia 1002, IT, offrant une approche globale du support client et de l'optimisation des processus métier.
L'engagement de Nexus Contact Center envers l'excellence et son approche centrée sur le client en font un partenaire de confiance pour les organisations cherchant à améliorer leurs stratégies de relation client et à atteindre un succès durable. Nexus Contact Center continue d'étendre ses capacités et de fournir des résultats exceptionnels, consolidant ainsi sa position de leader dans l'industrie de l'externalisation et de la délocalisation. Nous invitons le directeur de Nexus Contact Center à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Compare Nexus Contact Center with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
Nexus Contact CenterMain Company |
TeleperformanceView Profile |
Staff DomainView Profile |
Kanekt 365View Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 1978 | 2018 | 2017 |
|
Company Size
|
— | 10,001+ | 201-500 | 501-1,000 |
|
City
|
Ariana - Tunisi, Tunisia | Paris, Île-de-France | Ortigas Center, National Capital Region | Laconia, New Hampshire |
|
Country
|
France | United States | ||
|
Skills & Keywords
Comparing with main company
|
19 Total Skills
Outsourcing
Offshoring
Customer Relationship Management
Call Center Services
BPO
Customer Support
Telemarketing
Sondaggi
Multichannel Customer Experience
In-Bound
Teleselling
Customer Service / Sales
Credit & Collection
Order Processing
Analytics Solutions
Internet Interactions
Out-Bound
Contact Center on Demand
Technical Support
|
11 Total
1 Common
10 Unique
Match
5%
Common Skills:
BPO
Unique Skills:
B2B
Customer Experience
Digital Solutions
Face-to-Face
HomeBase
Omnichannel
+4
|
65 Total
2 Common
63 Unique
Match
11%
Common Skills:
BPO
Offshoring
Unique Skills:
Accounting
Agent Solutions
Application & Infrastructure Outsourcing
B2B
Back office
Back Office Solutions
+57
|
16 Total
16 Unique
Unique Skills:
24 Hour Support
After Hour Support
Answering Services
Appointment Setting
Customer Service
Database Scrubbing
+10
|
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