Industry Category
Business Keywords
Company Description
Konecta stands as a premier global service provider specializing in customer management and business process outsourcing. With a vast network of 130,000 dedicated employees, Konecta operates in 26 countries across 4 continents, delivering solutions in 30 languages. The company's primary address is Calle Serrano 41, Madrid, Madrid 28001, ES.
Konecta excels in providing comprehensive, end-to-end customer management solutions tailored to meet the unique demands of various industries. These solutions encompass acquisition, retention, customer service, technical support, and collection, all underpinned by a sustainable business model. Konecta's expertise spans customer experience, process management, digital solutions, and cutting-edge technologies.
Headquartered in Madrid, Konecta generates approximately €2 billion in global revenue, serving over 500 clients, including major players in telecoms, energy, banking, mobility, retail, and e-commerce. Konecta is committed to innovation and excellence in outsourcing and offshoring consulting. We invite the manager of Konecta to create a customized and exclusive company showcase and product listing on our platform.
Konecta se destaca como un proveedor de servicios global líder especializado en la gestión de clientes y la externalización de procesos de negocio. Con una amplia red de 130.000 empleados dedicados, Konecta opera en 26 países en 4 continentes, ofreciendo soluciones en 30 idiomas. La dirección principal de la compañía es Calle Serrano 41, Madrid, Madrid 28001, ES.
Konecta sobresale en la provisión de soluciones integrales de gestión de clientes de extremo a extremo, adaptadas para satisfacer las demandas únicas de diversas industrias. Estas soluciones abarcan la adquisición, la retención, el servicio al cliente, el soporte técnico y el cobro, todo ello sustentado por un modelo de negocio sostenible. La experiencia de Konecta abarca la experiencia del cliente, la gestión de procesos, las soluciones digitales y las tecnologías de vanguardia.
Con sede en Madrid, Konecta genera aproximadamente 2.000 millones de euros en ingresos globales, sirviendo a más de 500 clientes, incluyendo a los principales actores en telecomunicaciones, energía, banca, movilidad, venta minorista y comercio electrónico. Konecta está comprometida con la innovación y la excelencia en la consultoría de outsourcing y offshoring. Invitamos al gerente de Konecta a crear un escaparate de empresa y un listado de productos personalizados y exclusivos en nuestra plataforma.
Key Personnel / Employees
Compare Companies Side by Side
Compare Konecta with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
KonectaMain Company |
Linnk GroupView Profile |
Iguazio (Acquired by...View Profile |
DiezeView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2019 | 2014 | 2015 |
|
Company Size
|
— | 51-200 | 51-200 | 501-1,000 |
|
City
|
Madrid, Madrid | London, England | Herzliya, Israel | |
|
Country
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Spain | United Kingdom | Israel | |
|
Skills & Keywords
Comparing with main company
|
32 Total Skills
Customer Management
Business Process Outsourcing
CX Management
Digital Solutions
Customer Experience
Technical Support
Outsourcing Solutions
CX management
Fieldmarketing
Inteligencia Artificial
Social Media
Back Office
Business Process Services
Digital Marketing Agency
AI
Generative AI
CX Consulting
Legal & Collections
Help Desk
Marketing & Sales
Innovative IT Technology
Asistencia Técnica IHS
eCommerce & Retail
Big Data
Cloud
Analytics
Customer service
Customer care
Technical support
Optimization & automation
Cloud services
Tailored Training
|
87 Total
87 Unique
Unique Skills:
Advanced Analytics
AGV
AMR
Ansible
Appsec
Architect
+81
|
28 Total
28 Unique
Unique Skills:
AI at Scale
AI Innovation
AIOps
Artificial Intelligence
Cloud-Native
Data Engineering
+22
|
16 Total
16 Unique
Unique Skills:
BPO
Business process outsourcing
Customer Care
Customer experience
Customer journey
Cutting-edge IT Technology
+10
|
4
Total Companies2014
Oldest Founded3
Countries157
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Alternative Company Names
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