In

Interact Contact Centres

Outsourcing-and-Offshoring-Consulting

Company Tagline

Connecting with customers

Industry Category
Outsourcing-and-Offshoring-Consulting
Company Description

Interact Contact Centres is a leading UK customer experience outsourcer, dedicated to connecting businesses with their customers through multiple communication channels. Recognized as Best Contact Centre Culture (Large) in 2024 at the UK Contact Centre Awards and twice named Outsourced Contact Centre of the Year in 2023, Interact Contact Centres excels in building lasting partnerships that drive growth and customer loyalty.

Interact Contact Centres provides powerful sales channels designed to acquire new customers and increase retention, all while delivering exceptional customer service. With a commitment to quality, Interact Contact Centres supports its services with the latest technology and adheres to the highest standards, including FCA Accreditation and ISO 27001.

Located at The Poppy Factory, 20 Petersham Road, Richmond, Surrey TW10 6UW, GB, and Suite F, Trencherfield Mill, Heritage Way, Wigan, WN3 4BN, Interact Contact Centres fosters an inclusive, motivating, and supportive culture that makes a positive difference every day. We invite the manager of Interact Contact Centres to create a customized and exclusive company showcase and product listing on our platform.

Key Personnel / Employees
Sarah Leff Michael Pollock Fiona R Sumudu (Simma) Kularatna Shanice Taylor (Helping brands drive sales & increase customer satisfaction through luxury scent marketing!)

Compare Companies Side by Side

Compare Interact Contact Centres with 3 companies in Outsourcing-and-Offshoring-Consulting

4 Companies
Comparison Field
In
Interact Contact Centres
Main Company
Teleperformance
Teleperformance
View Profile
Staff Domain
Staff Domain
View Profile
Founded Year
1978 2003 2018
Company Size
10,001+ 1,001-5,000 201-500
City
Paris, Île-de-France West Point, Georgia Ortigas Center, National Capital Region
Country
France
Skills & Keywords Comparing with main company
23 Total Skills
Customer Experience Outsourcing Contact Centre Services Customer Retention Sales Channel Development FCA Accreditation ISO 27001 Customer Loyalty Chat Customer Service Sales Webchat Cyber Security Retention Customer Experience Customer Care Customer Acquisition Online Interactions Messaging CX Omnichannel Digital Solutions BPO Social Media
10 Total 10 Unique
Unique Skills:
Analytics Solutions B2B Contact Center on Demand Credit & Collection Face-to-Face HomeBase +4
18 Total 18 Unique
Unique Skills:
AI Back Office Call Center Clinical & Non-Clinical Contact Center CRM +12
60 Total 60 Unique
Unique Skills:
Accounting Agent Solutions Application & Infrastructure Outsourcing B2B Back office Back Office Solutions +54
4
Total Companies
1978
Oldest Founded
1
Countries
103
Unique Skills

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Alternative Company Names

This company is also known as

Interact Contact Centres 互动联络中心 इंटरैक्ट संपर्क केंद्र إنترأكت كونتاكت سينترز ইন্টারঅ্যাক্ট কন্টাক্ট সেন্টার Интеракт Контакт Центрс