iBridge Contact Solutions (Pty) Ltd

iBridge Contact Solutions (Pty) Ltd

Outsourcing-and-Offshoring-Consulting

Roodepoort, Gauteng
South Africa
Company Tagline

Bridging the Gap between legacy BPO and Modern Work through Business Process as a Service (BPaaS) and the RIGHT People.

Industry Category
Outsourcing-and-Offshoring-Consulting
Company Description

iBridge Contact Solutions (Pty) Ltd is a leading provider of innovative Business Process as a Service (BPaaS) and outsourcing solutions, dedicated to transforming the way businesses operate and interact with their customers. By bridging the gap between legacy BPO and modern work environments, iBridge Contact Solutions (Pty) Ltd empowers organizations to achieve unparalleled efficiency, reduce costs, and deliver exceptional customer experiences.

Located at 141 Ontdekkers Road, Horizon Park, Roodepoort, Gauteng 1724, ZA, with an additional customer service center at 322 Kent Avenue, Randburg, Gauteng 2194, ZA, iBridge Contact Solutions (Pty) Ltd specializes in packaging meaningful solutions to complex business challenges. Through specifically designed technologies, software solutions, and best-practice methodologies, iBridge Contact Solutions (Pty) Ltd enables businesses to define operational key differentiators and critical success factors. The company's Work from Anywhere model, unlocked through the iBridge ONE DIGITAL WORKPLACE, provides a consistent and centralized user experience, ensuring seamless access to all business applications.

With a proven track record of innovation and a deep understanding of the digitally evolved business world, iBridge Contact Solutions (Pty) Ltd is committed to listening, understanding, and delivering tailored solutions that drive tangible results. We invite the management of iBridge Contact Solutions (Pty) Ltd to enhance their presence on our platform by creating a customized and exclusive company showcase and product listing.

iBridge Contact Solutions (Pty) Ltd is 'n toonaangewende verskaffer van innoverende Besigheidsproses as 'n Diens (BPaaS) en uitkontrakteringsoplossings, toegewy daaraan om die manier waarop besighede werk en met hul klante interaksie het, te transformeer. Deur die gaping tussen ouer BPO en moderne werksomgewings te oorbrug, bemagtig iBridge Contact Solutions (Pty) Ltd organisasies om ongeëwenaarde doeltreffendheid te bereik, koste te verminder en uitsonderlike klantervarings te lewer.

Geleë te 141 Ontdekkersweg, Horizon Park, Roodepoort, Gauteng 1724, ZA, met 'n bykomende kliëntedienssentrum by 322 Kent Avenue, Randburg, Gauteng 2194, ZA, spesialiseer iBridge Contact Solutions (Pty) Ltd in die verpakking van betekenisvolle oplossings vir komplekse sake-uitdagings. Deur middel van spesifiek ontwerpte tegnologieë, sagteware-oplossings en beste praktykmetodologieë, stel iBridge Contact Solutions (Pty) Ltd besighede in staat om operasionele sleutelonderskeidings en kritieke suksesfaktore te definieer. Die maatskappy se Werk van Enige Plek-model, ontsluit deur die iBridge ONE DIGITAL WORKPLACE, bied 'n konsekwente en gesentraliseerde gebruikerservaring, wat naatlose toegang tot alle besigheidstoepassings verseker.

Met 'n bewese rekord van innovasie en 'n diep begrip van die digitaal ontwikkelde sakewêreld, is iBridge Contact Solutions (Pty) Ltd daartoe verbind om te luister, te verstaan en oplossings op maat te lewer wat tasbare resultate lewer. Ons nooi die bestuur van iBridge Contact Solutions (Pty) Ltd uit om hul teenwoordigheid op ons platform te verbeter deur 'n pasgemaakte en eksklusiewe maatskappy-uitstalling en produklys te skep.

Key Personnel / Employees
Itumeleng Kutumela Phumlane Sithole Mona-lisa Dhlamini Nondumiso Gumbi

Compare Companies Side by Side

Compare iBridge Contact Solutions (Pty) Ltd with 3 companies in Outsourcing-and-Offshoring-Consulting

4 Companies
Comparison Field
iBridge Contact Solutions (Pty) Ltd
iBridge Contact Solutions...
Main Company
Omnitelecom
Omnitelecom
View Profile
Pinnacle Solutions Incorporated
Pinnacle Solutions I...
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Founded Year
2010 2003 1996
Company Size
11-50 51-200 11-50
City
Roodepoort, Gauteng Richmond Hill, Ontario Indianapolis, IN
Country
South Africa Canada United States
Skills & Keywords Comparing with main company
24 Total Skills
Business Process as a Service BPaaS Outsourcing Solutions Customer Experience Contact Center Management Digital Workplace Customer Interaction Customer Journey Mapping Cloud Contact Centre Predictive Analytics AI & Machine Learning Modern Workplace & Security Cloud PBX Remote Worker VDI Client Digital Transformation Consulting Work from Home (WFH) M365 & Teams Contact Centre Cloud Services Contact Centre CX Management Business Process Outsourcing & Offshoring Work From Anywhere IoT Contact Centre Customer Service Enablement Omni-Channel Communication
18 Total 18 Unique
Unique Skills:
API Development & Integration Augmented Reality (AR) Solutions Big Data Solutions Blockchain Technology Business Process Automation Cloud Solutions +12
16 Total 16 Unique
Unique Skills:
Appointment scheduling system Attendance reporting through phone Call Centers Call Centers Technologies Cloud Cloud Solutions +10
27 Total 27 Unique
Unique Skills:
AWS Business-Intelligence Cloud Computing Cloud Hosting Consulting Data Analytics +21
4
Total Companies
1996
Oldest Founded
3
Countries
83
Unique Skills

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Alternative Company Names

This company is also known as

iBridge Contact Solutions (Pty) Ltd