Fortel Customer Experience & BPO

Fortel Customer Experience & BPO

Outsourcing-and-Offshoring-Consulting

Lima, Lima
Peru
Industry Category
Outsourcing-and-Offshoring-Consulting
Company Description

Fortel Customer Experience & BPO is a leading multinational company with over 20 years of experience in creating comprehensive solutions in Customer Experience, BPO, sales, collections, processes, and automation. With operations in Peru, Chile, Spain, Mexico, and Bolivia, Fortel combines specialized talent, efficient processes, and intelligent tools to operate, scale, and transform high-impact services across multiple industries.

Fortel Customer Experience & BPO’s approach is based on integrating people and technology into a single, seamless experience. Through Talina X, their innovation lab, Fortel co-creates solutions with clients that automate, analyze, and optimize processes, always focusing on the customer experience. Fortel generates efficiency, traceability, and real value in every operation, demonstrating how aligning people and technology can make a significant difference.

Located at Av. Prolongación Iquitos 2625 - Lince, Lima, Lima Lima 15, PE, Fortel Customer Experience & BPO combines the operational capacity of a large enterprise with the agility of an innovative organization. Fortel is dedicated to driving digital transformation, enhancing customer experience, and delivering innovative solutions that meet the evolving needs of its clients. We invite the manager of Fortel Customer Experience & BPO to create a customized and exclusive company showcase and product listing on our platform.

Fortel Customer Experience & BPO es una empresa multinacional líder con más de 20 años de experiencia en la creación de soluciones integrales en Customer Experience, BPO, ventas, cobranzas, procesos y automatización. Con operaciones en Perú, Chile, España, México y Bolivia, Fortel combina talento especializado, procesos eficientes y herramientas inteligentes para operar, escalar y transformar servicios de alto impacto en múltiples industrias.

El enfoque de Fortel Customer Experience & BPO se basa en la integración de personas y tecnología en una sola experiencia perfecta. A través de Talina X, su laboratorio de innovación, Fortel co-crea soluciones con los clientes que automatizan, analizan y optimizan los procesos, siempre centrándose en la experiencia del cliente. Fortel genera eficiencia, trazabilidad y valor real en cada operación, demostrando cómo la alineación de personas y tecnología puede marcar una diferencia significativa.

Ubicada en Av. Prolongación Iquitos 2625 - Lince, Lima, Lima Lima 15, PE, Fortel Customer Experience & BPO combina la capacidad operativa de una gran empresa con la agilidad de una organización innovadora. Fortel se dedica a impulsar la transformación digital, mejorar la experiencia del cliente y ofrecer soluciones innovadoras que satisfagan las necesidades cambiantes de sus clientes. Invitamos al gerente de Fortel Customer Experience & BPO a crear una presentación de empresa y un listado de productos personalizados y exclusivos en nuestra plataforma.

Key Personnel / Employees
Angela Eliana López Trujillo Susana Angela Montes Alvarez MIRIAM MILAGROS CABANA RAMOS Alex Francia Torres

Compare Companies Side by Side

Compare Fortel Customer Experience & BPO with 3 companies in Outsourcing-and-Offshoring-Consulting

4 Companies
Comparison Field
Fortel Customer Experience & BPO
Fortel Customer Experienc...
Main Company
Max Digital מקס דיגיטל
Max Digital מקס דיגי...
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Marhaba Information Guide
Marhaba Information...
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Founded Year
2014 2014 1994
Company Size
2-10 51-200 11-50
City
Lima, Lima Al Hilal, Doha
Country
Peru
Skills & Keywords Comparing with main company
13 Total Skills
Customer Experience BPO Outsourcing Digital Transformation Automation Business Process Optimization Customer Service Transformación Digital Social Media Experiencia Cliente Digital Marketing Innovation Lab Analytics
2 Total 2 Unique
Unique Skills:
SEM UI & UX
16 Total 16 Unique
Unique Skills:
Adwertising AdWords Branding content making Design graphic design +10
7 Total 7 Unique
Unique Skills:
Customisation Maps Marketing Newsletters Publishing SEO +1
4
Total Companies
1994
Oldest Founded
1
Countries
36
Unique Skills

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Alternative Company Names

This company is also known as

Fortel Customer Experience & BPO Fortel客户体验和BPO फोर्टेल ग्राहक अनुभव और बीपीओ Fortel Experiencia del Cliente & BPO فورتيل تجربة العملاء وBPO Fortel Expérience Client & BPO Fortel Experiência do Cliente & BPO