Innovation Behind The Voice
Call2Net S.p.A. stands as a leader in advanced Customer Experience (CX) and Digital Outsourcing solutions. With a robust presence, Call2Net S.p.A. operates with more than 1,700 employees, serving over 50 customers, and brings 16 years of invaluable experience to the table. Specializing in both inbound and outbound contact center services, Call2Net S.p.A. empowers companies to redesign their customer interactions, aligning seamlessly with current interaction contexts, whether physical or digital.
Through Centriko, the in-house developed omnichannel platform, Call2Net S.p.A. revolutionizes customer interactions with the use of enabling technologies, including VoiceBot & Chatbot, Data & Video Capture, Social bad sentiment management, and Process Automation. Located at Viale Edoardo Jenner, 55, Milano, MI 20159, IT, Call2Net S.p.A. is dedicated to providing companies with unparalleled Customer Journey Optimization and CX Improvement.
Call2Net S.p.A. continues to drive innovation and excellence in the outsourcing and offshoring consulting industry. The company’s commitment to customer success is evident in its comprehensive suite of services and its dedication to leveraging cutting-edge technology. Call2Net S.p.A. is ready to help your business thrive. We invite the manager of Call2Net S.p.A. to create a customized and exclusive company showcase and product listing on our platform to further highlight their exceptional offerings.
Call2Net S.p.A. si distingue come leader nelle soluzioni avanzate di Customer Experience (CX) e Digital Outsourcing. Con una solida presenza, Call2Net S.p.A. opera con oltre 1.700 dipendenti, servendo più di 50 clienti e portando 16 anni di preziosa esperienza. Specializzata in servizi di contact center sia inbound che outbound, Call2Net S.p.A. consente alle aziende di riprogettare le proprie interazioni con i clienti, allineandosi perfettamente ai contesti di interazione attuali, siano essi fisici o digitali.
Attraverso Centriko, la piattaforma omnichannel sviluppata internamente, Call2Net S.p.A. rivoluziona le interazioni con i clienti grazie all'uso di tecnologie abilitanti, tra cui VoiceBot & Chatbot, Data & Video Capture, gestione del sentiment negativo sui social media e automazione dei processi. Situata in Viale Edoardo Jenner, 55, Milano, MI 20159, IT, Call2Net S.p.A. si dedica a fornire alle aziende un'ottimizzazione del percorso del cliente e un miglioramento della CX senza pari.
Call2Net S.p.A. continua a guidare l'innovazione e l'eccellenza nel settore della consulenza per l'outsourcing e l'offshoring. L'impegno dell'azienda per il successo dei clienti è evidente nella sua suite completa di servizi e nella sua dedizione allo sfruttamento di tecnologie all'avanguardia. Call2Net S.p.A. è pronta ad aiutare la tua azienda a prosperare. Invitiamo il manager di Call2Net S.p.A. a creare una vetrina aziendale e un elenco di prodotti personalizzati ed esclusivi sulla nostra piattaforma per evidenziare ulteriormente le loro eccezionali offerte.
Compare Call2Net S.p.A. with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
Call2Net S.p.A.Main Company |
GlobivaView Profile |
SonnectoView Profile |
Staff DomainView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2017 | 2017 | 2018 |
|
Company Size
|
— | 1,001-5,000 | 51-200 | 201-500 |
|
City
|
Milano, MI | Gurgaon, Haryana | Pristina, Kosovo | Ortigas Center, National Capital Region |
|
Country
|
Italy | India | Kosovo | |
|
Skills & Keywords
Comparing with main company
|
18 Total Skills
Customer Experience
Digital Outsourcing
Contact Center Services
Omnichannel Platform
Customer Journey Optimization
BPO
Customer Service
Contact Center
Consulting
Customer Operations
Customer service
Customer Acquisition
Customer Value
Digital&Engineering
Sales Multichannel Engagement
Customer Experience Analysis
Business Experience Engineering
Martech
|
7 Total
1 Common
6 Unique
Match
6%
Common Skills:
Customer Experience
Unique Skills:
BPM
Content Moderation
CRM
Finance & Accounting BPO
Omini Channel
Outsourcing
|
14 Total
1 Common
13 Unique
Match
6%
Common Skills:
Customer Service
Unique Skills:
Billing
Call Monitoring
Customer Support
Help Desk
IT / Software
Lead Generation
+7
|
65 Total
2 Common
63 Unique
Match
11%
Common Skills:
Customer Experience
Customer Service
Unique Skills:
Accounting
Agent Solutions
Application & Infrastructure Outsourcing
B2B
Back office
Back Office Solutions
+57
|
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