Company Tagline
Leading as Business Transformation Outsourcing (BTO)
Industry Category
Business Keywords
Company Description
Atento stands as a global leader in Customer Relationship Management (CRM) and Business Transformation Outsourcing (BTO). Specializing in tailored solutions that cater to diverse industry needs, Atento blends proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. With a presence in multiple countries, Atento delivers a comprehensive suite of BTO CRM services across various channels. The primary address for Atento is Calle Santiago de Compostela, 94, Ninth Floor, Madrid, Madrid 28035, ES.
Atento's offerings have expanded beyond traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution is powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through Customer Experience (CX) consulting. Serving numerous clients, Atento ensures that every interaction is meaningful, enriching, and contributes real value to its clients' enterprises.
Atento has earned accolades from prominent industry analysts in various regions. The company is committed to service excellence and innovation. Atento continues to drive success for its clients through its global expertise and comprehensive service offerings. We invite the management of Atento to create a customized and exclusive company showcase and product listing on our platform, further enhancing its market presence and commercial development.
Atento se erige como un líder mundial en Gestión de Relaciones con el Cliente (CRM) y Externalización de la Transformación Empresarial (BTO). Especializada en soluciones a medida que se adaptan a las diversas necesidades de la industria, Atento combina tecnologías patentadas con plataformas de terceros para cultivar conexiones auténticas y experiencias duraderas para el cliente. Con presencia en múltiples países, Atento ofrece un conjunto integral de servicios BTO CRM a través de varios canales. La dirección principal de Atento es Calle Santiago de Compostela, 94, Novena Planta, Madrid, Madrid 28035, ES.
Las ofertas de Atento se han expandido más allá de la Externalización de Procesos de Negocio (BPO) tradicional para convertirse en líderes en el espacio transformador de BTO. Esta evolución está impulsada por la integración de la IA y la automatización, enfatizando la mejora de las ventajas competitivas a través de la consultoría de Experiencia del Cliente (CX). Atento, que presta servicios a numerosos clientes, garantiza que cada interacción sea significativa, enriquecedora y contribuya con valor real a las empresas de sus clientes.
Atento ha recibido elogios de destacados analistas de la industria en varias regiones. La empresa está comprometida con la excelencia en el servicio y la innovación. Atento continúa impulsando el éxito de sus clientes a través de su experiencia global y su completa oferta de servicios. Invitamos a la dirección de Atento a crear una presentación de empresa y un listado de productos personalizados y exclusivos en nuestra plataforma, mejorando aún más su presencia en el mercado y su desarrollo comercial.
Key Personnel / Employees
Compare Companies Side by Side
Compare Atento with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
At
AtentoMain Company |
Apex AmericaView Profile |
ARGOView Profile |
Staff DomainView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2003 | 2018 | |
|
Company Size
|
— | 10,001+ | 1,001-5,000 | 201-500 |
|
City
|
Madrid, Madrid | Córdoba, Córdoba | West Point, Georgia | Ortigas Center, National Capital Region |
|
Country
|
Spain | |||
|
Skills & Keywords
Comparing with main company
|
15 Total Skills
Customer Relationship Management
Business Transformation Outsourcing
CRM
BTO
Customer Experience
CX Consulting
BPO
BPO/CEM Solution
Sales
Customer Care
Technical Support
Collections & Back Office
Omnichannel experiences
Multichannel experiences
CX
|
13 Total
13 Unique
Unique Skills:
Artificial Intelligence
Back Office
BPO Services
Call Center
Contact Center
Digital Customer Experience
+7
|
20 Total
2 Common
18 Unique
Match
13%
Common Skills:
BPO
CRM
Unique Skills:
AI
Back Office
Call Center
Clinical & Non-Clinical
Contact Center
Customer Analytics
+12
|
64 Total
1 Common
63 Unique
Match
7%
Common Skills:
BPO
Unique Skills:
Accounting
Agent Solutions
Application & Infrastructure Outsourcing
B2B
Back office
Back Office Solutions
+57
|
4
Total Companies2003
Oldest Founded1
Countries101
Unique SkillsSimilar Companies
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Alternative Company Names
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