Afni, Inc. is a global leader in outsourcing and offshoring consulting, dedicated to fostering meaningful and profitable relationships between companies and their customers. With a rich history dating back to 1936 in Bloomington, Illinois, Afni has evolved from a consumer collections agency into a comprehensive provider of channel strategies and customer lifecycle solutions.
Afni's contact center teams excel at providing prompt and friendly customer support across various channels, including phone, web chat, and digital engagement. Afni empowers clients to connect with their customers effectively, utilizing their preferred channels of communication. Afni, Inc. operates from multiple locations, including its primary address at 1310 Martin Luther King Jr Drive, Bloomington, IL 61701, US, as well as 7810 E Escalante Rd, Tucson, Arizona 85730, US; One Felicity Center, Quezon City, PH; Avenida General Bernardo Reyes 1214, Monterrey, MX; SM City Fairview, Quezon City, PH; and Old National Highway, Brgy, Manila S Road, Laguna, PH.
Afni's commitment to customer growth, acquisition, care, and loyalty is evident in its comprehensive suite of services, including back-office processing, insurance subrogation, claims handling, and consumer collections. Afni, Inc. continues to innovate and expand its offerings to meet the evolving needs of its clients, ensuring exceptional customer experiences and driving business success. We invite the manager of Afni, Inc. to create a customized and exclusive company showcase and product listing on our platform to further enhance their market presence.
Compare Afni, Inc. with 3 companies in Outsourcing-and-Offshoring-Consulting
| Comparison Field |
Afni, Inc.Main Company |
Infoplus Technologie...View Profile |
Fornax TecnologiaView Profile |
BEPEO - eTâches - La...View Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2000 | 2009 | 2012 |
|
Company Size
|
— | 501-1,000 | 51-200 | 11-50 |
|
City
|
Bloomington, IL | Borehamwood, Hertfordshire | Sao Paulo, Sao Paulo | |
|
Country
|
United Kingdom | |||
|
Skills & Keywords
Comparing with main company
|
15 Total Skills
Outsourcing
Offshoring
Customer Contact Centers
Customer Lifecycle Solutions
Customer Engagement
Back Office Processing
Consumer Collections
Customer Call Centers
Web Chat & Digital Engagement
Customer Growth & Acquisition
Customer Care & Loyalty
Insurance Subrogation
Offshore
Nearshore
Claims Handling
|
16 Total
16 Unique
Unique Skills:
/Dot net J2EE Services
Application development
Business as Usual cataloging
Custom programmingvelopment
Data Cleaning
ERP Outsourcing/Managed Services
+10
|
18 Total
1 Common
17 Unique
Match
7%
Common Skills:
Outsourcing
Unique Skills:
Analytics
Big Data
BPM - Business Process Management
BPO - Business Process Outsourcing
Business Intelligence
CX - Customer Experience
+11
|
17 Total
17 Unique
Unique Skills:
Assistants de direction
Assistants Privés à Distance
Assistants Virtuels
Assistants Webmarketing
BPO
Business Process Outsourcing
+11
|
Other organizations in the same industry
This company is also known as