IndeCX

IndeCX

Market-Research

Campinas, São Paulo
Brazil
Company Tagline

Monitoring the Best Experiences

Industry Category
Market-Research
Company Description

IndeCX is a leading market research company dedicated to enhancing customer experiences through comprehensive monitoring and analysis. Specializing in measuring consumer satisfaction and loyalty, IndeCX operates in Brazil and 37 other countries, providing businesses with the tools they need to thrive in the customer-centric era. IndeCX empowers companies to connect with their customers rapidly, digitally, and effectively.

With over 13 years of experience, IndeCX has developed a cutting-edge platform to monitor customer interactions in real-time. Utilizing methodologies such as NPS, CSAT, CES, Health Score, and Five Star Rating, IndeCX offers automation and instant reporting to provide actionable insights. Located at Rua Francisco Glicério, 285, Campinas, São Paulo 13026-501, BR, IndeCX is committed to delivering top-tier market research and consulting services.

IndeCX’s commitment to excellence is reflected in its certifications for ISO 9.0001 (quality), ISO 20.252 (market research), and ISO 27.001 (information security). As a member of ABEP and ESOMAR, IndeCX adheres to the highest industry standards, ensuring clients receive unparalleled service and results. We invite the manager of IndeCX to create a customized and exclusive company showcase and product listing on our platform.

A IndeCX é uma empresa líder em pesquisa de mercado dedicada a aprimorar as experiências do cliente por meio de monitoramento e análise abrangentes. Especializada na medição da satisfação e lealdade do consumidor, a IndeCX opera no Brasil e em outros 37 países, fornecendo às empresas as ferramentas de que precisam para prosperar na era centrada no cliente. A IndeCX capacita as empresas a se conectarem com seus clientes de forma rápida, digital e eficaz.

Com mais de 13 anos de experiência, a IndeCX desenvolveu uma plataforma de ponta para monitorar as interações com os clientes em tempo real. Utilizando metodologias como NPS, CSAT, CES, Health Score e Avaliação de Cinco Estrelas, a IndeCX oferece automação e relatórios instantâneos para fornecer insights acionáveis. Localizada na Rua Francisco Glicério, 285, Campinas, São Paulo 13026-501, BR, a IndeCX está comprometida em fornecer serviços de consultoria e pesquisa de mercado de primeira linha.

O compromisso da IndeCX com a excelência se reflete em suas certificações para ISO 9.0001 (qualidade), ISO 20.252 (pesquisa de mercado) e ISO 27.001 (segurança da informação). Como membro da ABEP e da ESOMAR, a IndeCX adere aos mais altos padrões da indústria, garantindo que os clientes recebam serviços e resultados incomparáveis. Convidamos o gerente da IndeCX a criar uma vitrine e listagem de produtos personalizadas e exclusivas em nossa plataforma.

Key Personnel / Employees
Silvana Vargas Guilherme Felippe Palomo Tomas Duarte Luiz Carvalho

Compare Companies Side by Side

Compare IndeCX with 3 companies in Market-Research

4 Companies
Comparison Field
IndeCX
IndeCX
Main Company
Monica Pin
Monica Pin
View Profile
Xtendo Group | BPO
Xtendo Group | BPO
View Profile
Founded Year
2019 2024 2002
Company Size
11-50 1 employee 1,001-5,000
City
Campinas, São Paulo Boston, MA Las Palmas de Gran Canaria, Canary Islands
Country
Brazil United States Spain
Skills & Keywords Comparing with main company
13 Total Skills
Market Research Customer Experience NPS CSAT Customer Loyalty Consumer Satisfaction Data Analysis Pesquisa de Mercado Consultoria em CX Customer Success pesquisa de satisfação Pesquisa de Lealdade Net Promoter Score
10 Total 10 Unique
Unique Skills:
B2B Software Client Onboarding Customer Education Customer Enablement Customer Implementation Customer Journey +4
1 Total 1 Unique
Unique Skills:
Business Development
21 Total 21 Unique
Unique Skills:
Billing BPO BPO Services Call Center Chatbots Collections +15
4
Total Companies
2002
Oldest Founded
3
Countries
45
Unique Skills

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Alternative Company Names

This company is also known as

IndeCX إنديكس ИндеCX