Company Tagline
excap from insight to impact
Industry Category
Business Keywords
Company Description
Excap is a leading market research and consultancy agency dedicated to optimizing customer and employee experiences. With 15 years of experience in the Benelux region, Excap (formerly known as Store Support) specializes in providing comprehensive insights that drive impactful results.
Located at Say Building B, John M. Keynesplein 19, Amsterdam, NL, and Helperpark 284a, Groningen, 9723 Za, NL, Excap offers a range of services including customer journey research, mystery shopping, and closed-loop feedback systems. Excap is committed to helping businesses understand and improve every touchpoint of the customer and employee journey.
Excap transforms insights into actionable strategies, ensuring clients achieve enhanced satisfaction and loyalty. We invite the management team at Excap to create a customized and exclusive company showcase and product listing on our platform to further highlight their expertise and offerings.
Excap est une agence leader d'études de marché et de conseil dédiée à l'optimisation des expériences client et employé. Avec 15 ans d'expérience dans la région Benelux, Excap (anciennement connue sous le nom de Store Support) se spécialise dans la fourniture d'informations complètes qui génèrent des résultats percutants.
Situé à Say Building B, John M. Keynesplein 19, Amsterdam, NL, et Helperpark 284a, Groningen, 9723 Za, NL, Excap propose une gamme de services comprenant la recherche sur le parcours client, le mystery shopping et les systèmes de feedback en boucle fermée. Excap s'engage à aider les entreprises à comprendre et à améliorer chaque point de contact du parcours client et employé.
Excap transforme les informations en stratégies réalisables, garantissant aux clients une satisfaction et une fidélité accrues. Nous invitons l'équipe de direction d'Excap à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin de mettre davantage en évidence leur expertise et leurs offres.
Key Personnel / Employees
Compare Companies Side by Side
Compare excap with 3 companies in Market-Research
| Comparison Field |
excapMain Company |
Helion Market Resear...View Profile |
Experity PartnersView Profile |
IndeemoView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2009 | 2023 | 2016 |
|
Company Size
|
— | 51-200 | 2-10 | 11-50 |
|
City
|
Antwerpen, Antwerpen | Cork, Cork | ||
|
Country
|
Belgium | Ireland | ||
|
Skills & Keywords
Comparing with main company
|
15 Total Skills
Market Research
Customer Experience
Employee Experience
Mystery Shopping
Customer Journey
Closed-loop feedback
Consultancy
Bereikbaarheidsonderzoek
Klanttevredenheidsonderzoek
Mystery e-mailing
ExperienceCapture
Mystery shopping
Mystery tweets
Mystery guest onderzoek
Mystery calling
|
17 Total
1 Common
16 Unique
Match
7%
Common Skills:
Mystery Shopping
Unique Skills:
BrExperience
BrRecommendation
Consumer Insights
Customer Advocacy
Customer Feedback
Customer Loyalty
+10
|
16 Total
16 Unique
Unique Skills:
Business Culture
Culture Audit
Culture Consulting
CX Support
Employee Engagement
Employee Journey
+10
|
23 Total
1 Common
22 Unique
Match
7%
Common Skills:
Market Research
Unique Skills:
CX
Diary Study
Digital Ethnography
Discovery Research
Exploratory Research
Generative Research
+16
|
4
Total Companies2009
Oldest Founded2
Countries68
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Alternative Company Names
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