CSLD Solutions

CSLD Solutions

Information-Technology-and-Services

Industry Category
Information-Technology-and-Services
Company Description

CSLD Solutions is a leading provider of Information Technology & Services, dedicated to empowering clients with the tools and insights needed to achieve exceptional growth and customer satisfaction. CSLD Solutions focuses on helping businesses increase revenue, reduce operational costs, and elevate customer service standards through strategic data analysis and system optimization.

CSLD Solutions employs a system-agnostic, data-centric approach to evaluate critical customer service data, systems, and processes. By leveraging structured and unstructured data related to customer satisfaction, case management, and knowledge content, CSLD Solutions ensures clients can execute specific deliverables that enhance customer satisfaction while driving down operational costs. The company’s expertise lies in identifying the key drivers that significantly impact customer success and loyalty.

Through specialties like Unstructured Data Analytics, Customer Success, and Knowledge Centered Service, CSLD Solutions is committed to driving positive outcomes for its clients. We invite the manager of CSLD Solutions to create a customized and exclusive company showcase and product listing on our platform, to further enhance its market presence.

Key Personnel / Employees
Paul Filenko Jim Sherer Kelly S. Hoopes Beth Martinko (Customer Success Advisor / Consultant Disability Advocacy and board member)

Compare Companies Side by Side

Compare CSLD Solutions with 3 companies in Information-Technology-and-Services

4 Companies
Comparison Field
CSLD Solutions
CSLD Solutions
Main Company
Helion Market Research
Helion Market Resear...
View Profile
The Customer Success Company
The Customer Success...
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ECS Automotive | Setting the Standard
ECS Automotive | Set...
View Profile
Founded Year
2009 2023 1995
Company Size
51-200 2-10 51-200
City
Antwerpen, Antwerpen Ipswich, Suffolk
Country
Belgium United Kingdom
Skills & Keywords Comparing with main company
16 Total Skills
Information Technology Customer Service Data Analytics Customer Success Knowledge Management Service Optimization Operational Cost Reduction Unstructured Data Analytics Decrease Service Expense Employee Retention & Job Satisfaction Customer Loyalty Self Service Effectiveness Customer Satisfaction Increase Renewals & Revenue Customer Case Deflection Knowledge Centered Service
18 Total 18 Unique
Unique Skills:
BrExperience BrRecommendation Consumer Insights Customer Advocacy Customer Experience Customer Feedback +12
11 Total 11 Unique
Unique Skills:
Advocacy Attrition Reduction Business Growth Business Value Churn Reduction Data-Driven Decision +5
18 Total 1 Common 17 Unique
Match 6%
Common Skills:
Data Analytics
Unique Skills:
Audits Automotive Consultation Customer Experience Dealership Digital Learning +11
4
Total Companies
1995
Oldest Founded
2
Countries
60
Unique Skills

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Alternative Company Names

This company is also known as

CSLD Solutions CSLD解决方案 CSLD समाधान CSLD Soluciones CSLD حلول CSLD Решения CSLD Soluções