Paldesk

Paldesk

Information-Services

New York, New York
United States
Company Tagline

Paldesk is a live chat and omnichannel helpdesk solution that lets you engage, convert, and retain clients in real time.

Industry Category
Information-Services
Company Description

Paldesk is a leading provider of information services, offering a robust live chat and omnichannel helpdesk solution designed to enhance customer engagement, drive conversions, and improve client retention. Paldesk empowers businesses to deliver superior customer service through a multitude of channels, ensuring seamless communication and support. With Paldesk, companies can streamline messages from various platforms to gain a comprehensive overview of support requests, enabling prompt and efficient responses to clients.

Located at 387 Park Avenue South, 5th Floor, New York, New York 10016, US, and Koledovčina 2, Peščenica – Žitnjak, Zagreb 10135, HR, Paldesk provides a comprehensive suite of tools, including visitor tracking, a ticketing system, a knowledge base, and a Paldesk Agent mobile app for iOS and Android. These resources facilitate a superior customer experience and optimize support workflows. Paldesk stands out as a reliable partner for businesses seeking to elevate their customer service capabilities.

With its commitment to innovation and customer satisfaction, Paldesk continues to develop and refine its offerings, ensuring clients have access to the latest advancements in omnichannel communication. We encourage the management team at Paldesk to create a customized and exclusive company showcase and product listing on our platform to further highlight their exceptional services and solutions.

Paldesk est un fournisseur de premier plan de services d'information, offrant une solution robuste de chat en direct et de helpdesk omnicanal conçue pour améliorer l'engagement client, stimuler les conversions et améliorer la fidélisation de la clientèle. Paldesk permet aux entreprises de fournir un service client de qualité supérieure grâce à une multitude de canaux, assurant une communication et un support transparents. Avec Paldesk, les entreprises peuvent rationaliser les messages provenant de diverses plateformes pour obtenir une vue d'ensemble complète des demandes de support, ce qui permet de répondre rapidement et efficacement aux clients.

Situé au 387 Park Avenue South, 5th Floor, New York, New York 10016, US, et Koledovčina 2, Peščenica – Žitnjak, Zagreb 10135, HR, Paldesk propose une suite complète d'outils, comprenant le suivi des visiteurs, un système de billetterie, une base de connaissances et une application mobile Paldesk Agent pour iOS et Android. Ces ressources facilitent une expérience client supérieure et optimisent les flux de travail de support. Paldesk se distingue comme un partenaire fiable pour les entreprises cherchant à améliorer leurs capacités de service client.

Grâce à son engagement envers l'innovation et la satisfaction client, Paldesk continue de développer et d'affiner ses offres, garantissant ainsi à ses clients l'accès aux dernières avancées en matière de communication omnicanale. Nous encourageons l'équipe de direction de Paldesk à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin de mettre davantage en valeur ses services et solutions exceptionnels.

Key Personnel / Employees
Ivan Vučak Susan Navolski

Compare Companies Side by Side

Compare Paldesk with 3 companies in Information-Services

4 Companies
Comparison Field
Paldesk
Paldesk
Main Company
Nixxis Indian Ocean Ltd
Nixxis Indian Ocean...
View Profile
Founded Year
2011 2006 2022
Company Size
501-1,000 11-50 2-10
City
New York, New York San Francisco, California San Giovanni Teatino, Chieti
Country
United States United States Italy
Skills & Keywords Comparing with main company
17 Total Skills
Live Chat Omnichannel Helpdesk Customer Engagement Customer Retention Ticketing System Knowledge Base Customer Support Visitor tracking Customer Care Blogs Helpdesk Omnichannel platform Knowledge base E-books Customer service Multichannel Customer experience
13 Total 1 Common 12 Unique
Match 6%
Common Skills:
Customer Engagement
Unique Skills:
AI Chat Bots Customer Communication Customer Experience Customer Feedback Customer Relationship Management +6
7 Total 7 Unique
Unique Skills:
Call Center Solutions Centre d'appel Centre de contact Contact Center Solutions IP Telephony Telemarketing +1
5 Total 1 Common 4 Unique
Match 6%
Common Skills:
Knowledge Base
Unique Skills:
Digital Center in Outsourcing Saas Business Self-Service Assistant Social Media Managing
4
Total Companies
2006
Oldest Founded
2
Countries
40
Unique Skills

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Alternative Company Names

This company is also known as

Paldesk 帕尔戴斯克 पाल्डेस्क بالديسك Палдеск