Australian Customer Experience Professionals Association (ACXPA)
Industry-Associations
Website
Company Tagline
Elevating Customer Experience and Contact Centres Across Australia.
Industry Category
Business Keywords
Company Description
The Australian Customer Experience Professionals Association (ACXPA) is Australia’s leading industry association dedicated to advancing customer experience and contact centre excellence. Located in Melbourne, Victoria, ACXPA supports businesses in delivering efficient, effective, and exceptional customer interactions across all channels, including voice, digital, and face-to-face. ACXPA recognises the importance of a seamless, omnichannel approach to customer service. The primary address of ACXPA is Melbourne, Victoria 3000, AU.
ACXPA provides professionals working in contact centres, CX, digital service, and in-person customer service with the insights, skills, and community needed to excel. Through a comprehensive suite of resources, training programs, industry insights, and a robust professional network, the Australian Customer Experience Professionals Association empowers its members to optimise customer experiences, improve service efficiency, strengthen employee engagement, and stay ahead with local best-practice methodologies and tools.
Join the Australian Customer Experience Professionals Association (ACXPA) to gain access to online symposiums, workshops, on-demand best-practice video libraries, monthly Call Centre Rankings, exclusive industry research, private networking groups, local events, site tours, learning forums, expert articles, templates, guides, and practical resources. ACXPA continues to grow and serve as a pivotal resource for customer experience professionals across Australia. We invite the manager of the Australian Customer Experience Professionals Association (ACXPA) to create a customized and exclusive company showcase and product listing on our platform.
L'Australian Customer Experience Professionals Association (ACXPA) est la principale association industrielle australienne dédiée à l'avancement de l'expérience client et de l'excellence des centres de contact. Située à Melbourne, Victoria, ACXPA aide les entreprises à fournir des interactions client efficaces, performantes et exceptionnelles sur tous les canaux, y compris la voix, le numérique et le face-à-face. ACXPA reconnaît l'importance d'une approche multicanal transparente du service client. L'adresse principale d'ACXPA est Melbourne, Victoria 3000, AU.
ACXPA fournit aux professionnels travaillant dans les centres de contact, l'expérience client, les services numériques et le service client en personne les connaissances, les compétences et la communauté nécessaires pour exceller. Grâce à une suite complète de ressources, de programmes de formation, d'informations sur l'industrie et d'un réseau professionnel solide, l'Australian Customer Experience Professionals Association permet à ses membres d'optimiser les expériences client, d'améliorer l'efficacité du service, de renforcer l'engagement des employés et de rester à la pointe des méthodologies et des outils locaux de meilleures pratiques.
Rejoignez l'Australian Customer Experience Professionals Association (ACXPA) pour accéder à des symposiums en ligne, des ateliers, des bibliothèques de vidéos de bonnes pratiques à la demande, des classements mensuels des centres d'appels, des études de marché exclusives, des groupes de réseautage privés, des événements locaux, des visites de sites, des forums d'apprentissage, des articles d'experts, des modèles, des guides et des ressources pratiques. ACXPA continue de croître et de servir de ressource essentielle pour les professionnels de l'expérience client à travers l'Australie. Nous invitons le responsable de l'Australian Customer Experience Professionals Association (ACXPA) à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Key Personnel / Employees
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Compare Australian Customer Experience Professionals Association (ACXPA) with 3 companies in Industry-Associations
| Comparison Field |
Australian Customer Exper...Main Company |
Beyond Theory - busi...View Profile |
Travel + Leisure Co....View Profile |
GrowberriesView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2012 | 2000 | 2022 |
|
Company Size
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— | 2-10 | 1,001-5,000 | 2-10 |
|
City
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Melbourne, Victoria | Northampton, Northamptonshire | Bundall, Queensland | Espoo, Uusimaa |
|
Country
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Australia | United Kingdom | Finland | |
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Skills & Keywords
Comparing with main company
|
15 Total Skills
Customer Experience
Contact Centre
Industry Association
Employee Engagement
Customer Service
Digital Experience
Customer Loyalty
employee experience
call centres
contact centres
digital experience
customer service
industry association
customer experience
benchmarking
|
16 Total
16 Unique
Unique Skills:
business coaching
business growth
Business growth through people development
career coaching
coaching
consultancy
+10
|
8 Total
8 Unique
Unique Skills:
Accommodation
holidays
Hospitality
Hotels & Resorts
Shared Services
Tourism & Leisure
+2
|
15 Total
15 Unique
Unique Skills:
business design
commerce
CPQ
CRM
data management
growth design
+9
|
4
Total Companies2000
Oldest Founded3
Countries54
Unique SkillsSimilar Companies
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Alternative Company Names
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