Company Tagline
Everybody likes great service. We help to provide it.
Industry Category
Business Keywords
Company Description
Spectos GmbH is a leading provider of IT services and IT consulting, dedicated to helping organizations deliver exceptional service. With headquarters in Dresden, Germany, Spectos operates globally, offering comprehensive solutions in data collection, data analysis, technology, and digitization. For over two decades, Spectos has empowered service-oriented companies to continuously enhance performance and customer experience through innovative service quality management solutions.
The Spectos Service Quality Cloud delivers tailored solutions for customer service, quality management, employee management, and operations. Spectos equips companies with targeted, high-quality data in real-time, accessible through intuitive online dashboards and apps. This data-driven approach enables daily improvements in service processes, facilitated by lean, flexible, and agile collaboration. Spectos seamlessly integrates customer feedback with operational data from ERP and CRM systems, along with real-time tracking, RFID systems, and WiFi tracking.
Located at Käthe-Kollwitz-Ufer 91, Dresden, Deutschland (DEU) 01309, DE, Spectos continues to revolutionize service quality across various industries, including postal & logistics, healthcare, mobility, smart city, and public administration. Spectos is committed to driving growth and improvement for its partners every day. Avenue Adolphe Lacomblé 59-61, Brussels, 1030, BE, Naarderstraat 221, Huizen, 1272NJ, NL, Hanoi, Cau Giay District Cau Giay, VN, 1090 Homer Street, Suite 300 Vancouver, BC V6B 2W9, CA, Avenida General Perón 29, planta 16 Atrium, despacho 15 Madrid, Community of Madrid 28020, ES, Karolingerring 4 Cologne, North Rhine-Westphalia 50678, DE, High Street Chantry House Coleshill, England B46 3BP, GB. We invite the manager of Spectos to create a customized and exclusive company showcase and product listing on our platform.
Spectos GmbH ist ein führender Anbieter von IT-Dienstleistungen und IT-Beratung, der sich der Unterstützung von Unternehmen bei der Erbringung außergewöhnlicher Dienstleistungen widmet. Mit Hauptsitz in Dresden, Deutschland, ist Spectos weltweit tätig und bietet umfassende Lösungen in den Bereichen Datenerfassung, Datenanalyse, Technologie und Digitalisierung. Seit über zwei Jahrzehnten unterstützt Spectos serviceorientierte Unternehmen dabei, ihre Leistung und ihr Kundenerlebnis durch innovative Lösungen für das Servicequalitätsmanagement kontinuierlich zu verbessern.
Die Spectos Service Quality Cloud bietet maßgeschneiderte Lösungen für Kundenservice, Qualitätsmanagement, Mitarbeitermanagement und Betriebsabläufe. Spectos stattet Unternehmen mit gezielten, hochwertigen Daten in Echtzeit aus, die über intuitive Online-Dashboards und Apps zugänglich sind. Dieser datengesteuerte Ansatz ermöglicht tägliche Verbesserungen der Serviceprozesse, die durch eine schlanke, flexible und agile Zusammenarbeit unterstützt werden. Spectos integriert nahtlos Kundenfeedback mit Betriebsdaten aus ERP- und CRM-Systemen sowie Echtzeit-Tracking, RFID-Systemen und WLAN-Tracking.
Mit Sitz in Käthe-Kollwitz-Ufer 91, Dresden, Deutschland (DEU) 01309, DE, revolutioniert Spectos weiterhin die Servicequalität in verschiedenen Branchen, darunter Post & Logistik, Gesundheitswesen, Mobilität, Smart City und öffentliche Verwaltung. Spectos hat sich verpflichtet, das Wachstum und die Verbesserung seiner Partner jeden Tag voranzutreiben. Avenue Adolphe Lacomblé 59-61, Brüssel, 1030, BE, Naarderstraat 221, Huizen, 1272NJ, NL, Hanoi, Cau Giay District Cau Giay, VN, 1090 Homer Street, Suite 300 Vancouver, BC V6B 2W9, CA, Avenida General Perón 29, planta 16 Atrium, despacho 15 Madrid, Community of Madrid 28020, ES, Karolingerring 4 Köln, Nordrhein-Westfalen 50678, DE, High Street Chantry House Coleshill, England B46 3BP, GB. Wir laden den Geschäftsführer von Spectos ein, auf unserer Plattform eine individuelle und exklusive Unternehmenspräsentation und Produktliste zu erstellen.
Key Personnel / Employees
Compare Companies Side by Side
Compare Spectos GmbH with 3 companies in IT-Services-and-IT-Consulting
| Comparison Field |
Spectos GmbHMain Company |
po
powerful.coView Profile |
HappyPathView Profile |
AltuïtionView Profile |
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Founded Year
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— | 2019 | ||
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Company Size
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— | 2-10 | 11-50 | 11-50 |
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City
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Dresden, Deutschland (DEU) | Maputo, Cidade de Maputo | Cork, Ireland | 's-Hertogenbosch, Noord-Brabant |
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Country
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Ireland | |||
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Skills & Keywords
Comparing with main company
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42 Total Skills
IT Services
IT Consulting
Data Analysis
Digitization Solutions
Service Quality Management
Customer Experience
Real-Time Performance Management
Service Quality Monitoring
digitization solutions
Advanced Data Analytics
big data analytics as a service
Real-Time Cockpits
ecommerce solutions
Tailored reporting
performance management solutions
Service Quality solutions
Consultancy
Big Data Analytics
performance management system
customer experience platforms
Customized Dashboards
CEM
issue management software
Multi-channel feedback solutions
Real-time Performance Management
Transit Time Measurement
Tracker Technology
Digitization/ Data Entry
Enterprise Feedback management
Market research next generation
WiFi tracking
Employee Experience
Process Experience
Operations Experience
employee satisfaction surveys
kpi tracking
employee experience management
employee survey tool
customer engagement platform
performance management software
employee engagement tool
complaint management system
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24 Total
24 Unique
Unique Skills:
Business Operations
Coaching
Corporate Innovation
Corporate Social Responsability
Cross-functional collaboration
Digital Marketing
+18
|
14 Total
14 Unique
Unique Skills:
Agility
AI
Amazon Connect
AWS
CCaaS
Contact Centre
+8
|
2 Total
2 Unique
Unique Skills:
Klantbeleving
Onderwijsinstelling
|
4
Total Companies2019
Oldest Founded1
Countries82
Unique SkillsSimilar Companies
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Alternative Company Names
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