SOFTEL Communications Inc.
IT-Services-and-IT-Consulting
Website
Company Tagline
#StayConnected
Industry Category
Business Keywords
Company Description
SOFTEL Communications Inc. is a leading provider of IT services and IT consulting, dedicated to creatively advancing corporate telephony, collaboration, and customer experience solutions. With over 25 years of innovation, SOFTEL Communications Inc. delivers cloud microservices and enterprise applications that support growing business needs.
SOFTEL Communications Inc. excels in CX Digital Transformation, planning and migrating Customer Experience solutions from On-Premise to versatile Cloud Microservices. The company offers complete solutions and services with thought leadership for all major Contact Center platforms, both On-Premise and in the Cloud. SOFTEL Communications Inc. also develops new and innovative ways to integrate existing and new technologies, saving time and money while focusing on customer satisfaction.
SOFTEL Communications Inc., a Microsoft Gold Partner, delivers Productivity Cloud Services, Teams, Azure, Dynamics365, and Development Services. Managed services include 24/7/365 Helpdesk, Day 2 Support, and Network Operations Centers, including real-time monitoring for Quality Assurance across voice and data converged networks. SOFTEL Communications Inc. is headquartered at 303 Perimeter Center North, Suite 300, Atlanta, GA 30346, US, with additional locations at 1500 District Ave, Burlington, MA 01803, US; 70 East Beaver Creek Road, Suite 30, Richmond Hill, L4B 3B2, CA; 1200 Ave. McGill College, Suite 1100, Montréal, H3B 4G7, CA; Rourke House, Waterman’s Business Park, Staines Upon Thames, Middlesex TW18 3BA, GB; and 16, Place de l'iris, Tour CB21, Courbevoie, Île-de-France 92400, FR. We invite SOFTEL Communications Inc.'s management team to create a customized and exclusive company showcase and product listing on our platform.
SOFTEL Communications Inc. est un fournisseur de premier plan de services informatiques et de conseil en informatique, dédié à faire progresser de manière créative la téléphonie d'entreprise, la collaboration et les solutions d'expérience client. Avec plus de 25 ans d'innovation, SOFTEL Communications Inc. fournit des microservices cloud et des applications d'entreprise qui soutiennent les besoins croissants des entreprises.
SOFTEL Communications Inc. excelle dans la transformation numérique CX, en planifiant et en migrant les solutions d'expérience client des solutions sur site vers des microservices cloud polyvalents. L'entreprise offre des solutions et des services complets avec un leadership éclairé pour toutes les principales plateformes de centres de contact, à la fois sur site et dans le cloud. SOFTEL Communications Inc. développe également de nouvelles façons innovantes d'intégrer les technologies existantes et nouvelles, ce qui permet d'économiser du temps et de l'argent tout en se concentrant sur la satisfaction du client.
SOFTEL Communications Inc., un partenaire Microsoft Gold, fournit des services de cloud de productivité, Teams, Azure, Dynamics365 et des services de développement. Les services gérés comprennent un service d'assistance 24h/24 et 7j/7 et 365 jours par an, un support de deuxième niveau et des centres d'opérations réseau, y compris une surveillance en temps réel pour l'assurance qualité sur les réseaux convergents voix et données. SOFTEL Communications Inc. a son siège social au 303 Perimeter Center North, Suite 300, Atlanta, GA 30346, États-Unis, avec des emplacements supplémentaires au 1500 District Ave, Burlington, MA 01803, États-Unis ; 70 East Beaver Creek Road, Suite 30, Richmond Hill, L4B 3B2, CA ; 1200 Ave. McGill College, Suite 1100, Montréal, H3B 4G7, CA ; Rourke House, Waterman’s Business Park, Staines Upon Thames, Middlesex TW18 3BA, GB ; et 16, Place de l'iris, Tour CB21, Courbevoie, Île-de-France 92400, FR. Nous invitons l'équipe de direction de SOFTEL Communications Inc. à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Key Personnel / Employees
Compare Companies Side by Side
Compare SOFTEL Communications Inc. with 3 companies in IT-Services-and-IT-Consulting
| Comparison Field |
SOFTEL Communications Inc...Main Company |
PTPView Profile |
VoxData TechnologyView Profile |
ARGOView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2004 | 2013 | 2003 |
|
Company Size
|
— | 51-200 | 51-200 | 1,001-5,000 |
|
City
|
Atlanta, GA | Sacramento, California | Belém, Pará | West Point, Georgia |
|
Country
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United States | United States | Brazil | |
|
Skills & Keywords
Comparing with main company
|
24 Total Skills
IT Services
IT Consulting
Cloud Microservices
Customer Experience
Contact Center Solutions
Digital Transformation
Managed Services
Contact Center
Cisco Partner
Partner Services
IVR
Day 2 Support
Integration
CTI
CRM
EPIC App Orchard Partner
Unfied Communications
CCaaS
Microsoft Partner
Business Development
Genesys Partner
24/7 Helpdesk Services
CXone Partner
Core Development
|
7 Total
7 Unique
Unique Skills:
Customer Engagement
Enterprise Wide CX Strategy
Government
Marketing Campaign Management
Sales Force Optimization
Security
+1
|
23 Total
23 Unique
Unique Skills:
Automation
BPM
Call Center
Chatbot
Contact Center as a Service
Conversational AI
+17
|
19 Total
19 Unique
Unique Skills:
AI
Back Office
BPO
Call Center
Clinical & Non-Clinical
Customer Analytics
+13
|
4
Total Companies2003
Oldest Founded2
Countries70
Unique SkillsSimilar Companies
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Alternative Company Names
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