Mass Markets is a leading provider of innovative and high-performance IT services and IT consulting solutions. With a focus on omni-channel contact center services, Mass Markets partners with some of the world's most recognizable brands, delivering exceptional results across various industries. The company designs analytics-driven solutions that enhance customer interactions and drive business growth.
Operating entirely within the USA since 2003, Mass Markets leverages its Anything-as-a-Service platform to offer a comprehensive suite of services and technology. This platform extends beyond the traditional contact center, enabling organizations to better target and connect with their customers. With intelligent infrastructure and a commitment to superior technological footing, Mass Markets accelerates business transformation and provides significant cost advantages.
Mass Markets connects people, technology, and infrastructure to deliver industry-leading solutions. Located at 2937 Sierra Ct. SW, Iowa City, IA 52240, US, and with additional locations at 7780 Office Plaza Dr S #100, West Des Moines, IA 50266, US; 870 Cottonwood Lane #600, Dakota Dunes, SD 57049, US; and 120 Industrial Drive, Spearfish, SD 57783, US, Mass Markets is dedicated to forming lasting partnerships with clients by providing high-impact services that improve efficiency, enhance customer experiences, and drive competitive advantage. We look forward to completing further company information with the support of Mass Markets management.
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Compare Mass Markets with 3 companies in IT-Services-and-IT-Consulting
| Comparison Field |
Mass MarketsMain Company |
Kanekt 365View Profile |
Mahe Technologies Pr...View Profile |
Betts RecruitingView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2017 | 2016 | 2009 |
|
Company Size
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— | 501-1,000 | 51-200 | 51-200 |
|
City
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Iowa City, IA, Iowa | Laconia, New Hampshire | Kolkata, West Bengal | San Francisco, CA |
|
Country
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United States | India | United States | |
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Skills & Keywords
Comparing with main company
|
23 Total Skills
IT Services
IT Consulting
Contact Center Services
Omni-Channel Solutions
Customer Lifecycle Management
Business Process Outsourcing
Analytics-Driven Solutions
Account Management
Auto Dialing
ACD/Dialer Software
Customer Service
Lead Generation
Back Office
Order Processing
Reservations
Retention/Winback
DemGeneration
Tech Support
IB & OB - B2B & B2C
Managed Services
Market Research
Pre Charge-Off
Inside Sales
|
15 Total
15 Unique
Unique Skills:
24 Hour Support
After Hour Support
Answering Services
Appointment Setting
Database Scrubbing
Direct Response Services
+9
|
11 Total
11 Unique
Unique Skills:
Appointment Fixing
B2B & B2C Marketing
Chat Support
CRM
Customer Acquisition
Data Mining
+5
|
11 Total
11 Unique
Unique Skills:
BrMarketing
Digital Marketing
Enterprise Sales
Field Sales
New Business Development
Online Media
+5
|
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