Inference Solutions

Inference Solutions is a global leader in providing cutting-edge IT services and IT consulting, with a focus on intelligent virtual agents that revolutionize customer engagement and self-service. As part of the Five9 family, Inference Solutions continues to deliver exceptional solutions for automating and facilitating interactions between organizations and their customers. The company blends advanced automation and AI technologies to create superior customer experiences.

With Inference Solutions, businesses can autonomously handle routine transactions, allowing personnel to focus on higher priorities. Their solutions provide valuable assistance to human agents before, during, and after customer interactions, efficiently managing high-volume interactions through advanced decision automation. The company’s flagship product, Inference Studio, is a complete browser-based drag & drop environment for designing and managing tasks for virtual agents.

Located at 2 Embarcadero Center #8156, San Francisco, California 94111, US, with an additional office at 530 Collins St, Melbourne, Victoria 3000, AU, Inference Solutions serves a diverse clientele, from small businesses to Tier 1 Carriers and Government organizations. Inference Solutions is dedicated to applied research in artificial intelligence systems for natural language processing, ensuring continuous innovation and exceptional service delivery. We invite the manager of Inference Solutions to create a customized and exclusive company showcase and product listing on our platform to further enhance your market presence.