Company Tagline
the Multi-Experience Management Experts. CCT is leading the way in multi-experience customer engagement solutions.
Industry Category
Business Keywords
Company Description
CCT Solutions is a leading provider of IT services and IT consulting, specializing in multi-experience management solutions. CCT Solutions empowers businesses to revolutionize customer engagement through innovative strategies and technologies. By optimizing communication across both traditional and next-generation channels, CCT Solutions ensures seamless and efficient customer interactions.
With expertise in web and mobile applications designed for on-premise and cloud deployments, CCT Solutions automates voice, web, email, chat, co-browsing, instant messaging, and video functionalities. This comprehensive approach enables customer service agents and knowledge workers to adapt swiftly to evolving customer expectations, reduce contact center costs, and cultivate robust customer relationships.
CCT Solutions maintains a strong presence with multiple locations, including its primary address at Burgfriedenstrasse 8-10, Frankfurt, Deutschland 60489, DE, as well as offices in Steinhausen, Zug, Switzerland; North Miami, Florida, USA; Langenfeld, and Augsburg, Bavaria, Germany. We invite the management team at CCT Solutions to create a customized and exclusive company showcase and product listing on our platform to further enhance their market presence.
CCT Solutions est un fournisseur leader de services informatiques et de conseil en informatique, spécialisé dans les solutions de gestion multi-expériences. CCT Solutions permet aux entreprises de révolutionner l'engagement client grâce à des stratégies et des technologies innovantes. En optimisant la communication sur les canaux traditionnels et de nouvelle génération, CCT Solutions assure des interactions client fluides et efficaces.
Grâce à son expertise dans les applications Web et mobiles conçues pour les déploiements sur site et dans le cloud, CCT Solutions automatise les fonctionnalités de voix, Web, e-mail, chat, co-navigation, messagerie instantanée et vidéo. Cette approche globale permet aux agents du service client et aux travailleurs du savoir de s'adapter rapidement aux attentes changeantes des clients, de réduire les coûts des centres de contact et de cultiver des relations clients solides.
CCT Solutions maintient une forte présence avec plusieurs emplacements, notamment son adresse principale à Burgfriedenstrasse 8-10, Frankfurt, Deutschland 60489, DE, ainsi que des bureaux à Steinhausen, Zoug, Suisse ; North Miami, Floride, États-Unis ; Langenfeld et Augsbourg, Bavière, Allemagne. Nous invitons l'équipe de direction de CCT Solutions à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme afin d'améliorer encore leur présence sur le marché.
Key Personnel / Employees
Compare Companies Side by Side
Compare CCT Solutions with 3 companies in IT-Services-and-IT-Consulting
| Comparison Field |
CCT SolutionsMain Company |
Symmetry NetworksView Profile |
Altura Communication...View Profile |
SPIE SwitzerlandView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2011 | 2001 | |
|
Company Size
|
— | 2-10 | 201-500 | 501-1,000 |
|
City
|
Frankfurt, Deutschland | Edmond, Oklahoma | Fullerton, CA | Wallisellen, Zurich |
|
Country
|
United States | United States | ||
|
Skills & Keywords
Comparing with main company
|
14 Total Skills
IT Services
IT Consulting
Multi-Experience Management
Customer Engagement
Cloud Deployments
Contact Center Solutions
Customer Service Automation
Contact Center
Omni-Channel
Social Media Integration for Customer Service
Email Management for Customer Service
Multi-Experience
Unified Communications
Workforce Engagememt
|
19 Total
1 Common
18 Unique
Match
7%
Common Skills:
IT Consulting
Unique Skills:
Avaya
Business Telephones
Carrier Services
Convergence
Data Network Integration
Data Networking
+12
|
37 Total
37 Unique
Unique Skills:
AI
Ascom
Avaya
Avaya One
Avaya Support & Maintenance
Call Center
+31
|
23 Total
23 Unique
Unique Skills:
Collaboration
Connectivity
Consulting Services
Datacenter
Electo-Mobility
Elektromobilität
+17
|
4
Total Companies2001
Oldest Founded1
Countries87
Unique SkillsSimilar Companies
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Alternative Company Names
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