Company Tagline
Gold Genesys and Microsoft partner, state-of-the-art technology solutions and services globally for contact centers
Industry Category
Business Keywords
Company Description
CCR GROUP is a leading provider of state-of-the-art technology solutions and services, specializing in contact centers. As a Gold Genesys and Microsoft partner, CCR GROUP delivers comprehensive consultancy, development, and implementation services, ensuring clients receive top-notch solutions tailored to their unique needs. With a commitment to excellence, CCR GROUP assists customers in optimizing their contact center operations through cutting-edge technology and qualified human resources.
CCR GROUP offers complete business solutions for contact centers, leveraging the Genesys platform to enhance customer engagement and streamline operations. The company's Dynamic Managed Services (DMS) model is designed to provide end-to-end solutions with a zero-problem policy, complementing in-house staff and ensuring seamless integration. The primary address of CCR GROUP is Nanda Plaza, Kozyatağı Mahallesi Kaya Sultan Sokak No: 83 İstanbul, Kadıköy 34742, TR. Additional offices are located at Grienbachstrasse 11 Zug Zürich, Zürich CH-6300, CH; Dubai Internet City, Building Number 12 Office 207-208 Dubai, Dubai 73000, AE; and YTÜ Teknopark, İkitelli OSB Atatürk Caddesi No: 1 İstanbul, Başakşehir 34490, TR.
CCR GROUP’s expertise extends to a wide range of services, including Genesys Engage, PureConnect, and Genesys Cloud platform offerings, business and technical consultancy, outsourced technical support, and project management. With a focus on innovation and customer satisfaction, CCR GROUP continues to drive success for contact centers worldwide. We invite the manager of CCR GROUP to create a customized and exclusive company showcase and product listing on our platform to further enhance your market presence.
CCR GROUP, iletişim merkezleri konusunda uzmanlaşmış, son teknoloji çözümleri ve hizmetleri sunan lider bir kuruluştur. Altın Genesys ve Microsoft ortağı olarak CCR GROUP, müşterilerinin benzersiz ihtiyaçlarına göre uyarlanmış birinci sınıf çözümler almasını sağlayan kapsamlı danışmanlık, geliştirme ve uygulama hizmetleri sunmaktadır. Mükemmelliğe olan bağlılığıyla CCR GROUP, müşterilerinin iletişim merkezi operasyonlarını en son teknoloji ve nitelikli insan kaynakları aracılığıyla optimize etmelerine yardımcı olur.
CCR GROUP, müşteri etkileşimini artırmak ve operasyonları kolaylaştırmak için Genesys platformundan yararlanarak iletişim merkezleri için eksiksiz iş çözümleri sunar. Şirketin Dinamik Yönetilen Hizmetler (DMS) modeli, şirket içi personeli tamamlayan ve kusursuz entegrasyon sağlayan sıfır sorun politikasıyla uçtan uca çözümler sunmak üzere tasarlanmıştır. CCR GROUP'un birincil adresi Nanda Plaza, Kozyatağı Mahallesi Kaya Sultan Sokak No: 83 İstanbul, Kadıköy 34742, TR'dir. Diğer ofisler Grienbachstrasse 11 Zug Zürich, Zürich CH-6300, CH; Dubai Internet City, Building Number 12 Office 207-208 Dubai, Dubai 73000, AE; ve YTÜ Teknopark, İkitelli OSB Atatürk Caddesi No: 1 İstanbul, Başakşehir 34490, TR adreslerinde bulunmaktadır.
CCR GROUP'un uzmanlığı, Genesys Engage, PureConnect ve Genesys Cloud platformu teklifleri, iş ve teknik danışmanlık, dış kaynaklı teknik destek ve proje yönetimi dahil olmak üzere geniş bir hizmet yelpazesine uzanmaktadır. İnovasyon ve müşteri memnuniyetine odaklanan CCR GROUP, dünya çapındaki iletişim merkezleri için başarıyı artırmaya devam ediyor. CCR GROUP yöneticisini, pazar varlığınızı daha da artırmak için platformumuzda özelleştirilmiş ve özel bir şirket vitrini ve ürün listesi oluşturmaya davet ediyoruz.
Key Personnel / Employees
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Compare CCR GROUP with 3 companies in IT-Services-and-IT-Consulting
| Comparison Field |
CCR GROUPMain Company |
ClaySys TechnologiesView Profile |
CellenzaView Profile |
Computer ForestView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2009 | 2011 | 2012 |
|
Company Size
|
— | 1,001-5,000 | 201-500 | 11-50 |
|
City
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İstanbul, Kadıköy | Blue Ash, Ohio | Paris, France | Mumbai, Maharastra |
|
Country
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France | India | ||
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Skills & Keywords
Comparing with main company
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25 Total Skills
Contact Center Solutions
Genesys Platform
Microsoft Partner
IT Consulting
Unified Communications
Customer Experience
Managed Services
Health Care
MicrosoftTeams
Customer Service
Digital Onboarding
Microsoft Teams
Consulting
Telecommunications
Finance
Video Communication
Contact Center Software
NICE Contact Center
RPA
Genesys
Automation Anywhere
Software
unified communications
Microsoft
Cloud
|
17 Total
17 Unique
Unique Skills:
AppForms
Automation
ClaySys App Builder
ClaySys Cloud App Builder
CRM
Employee Onboarding
+11
|
21 Total
21 Unique
Unique Skills:
Agilité
API
Applications
Azure
BusinessIntelligence
BusinessProductivity
+15
|
7 Total
7 Unique
Unique Skills:
Analytics
Data
Database solutions
Enterprise
Mobile Applications
Programming
+1
|
4
Total Companies2009
Oldest Founded2
Countries69
Unique SkillsSimilar Companies
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Alternative Company Names
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