American Call Center

American Call Center

IT-Services-and-IT-Consulting

Guayaquil, Guayas
Ecuador
Company Tagline

Building lasting relationships: Inspired by people, empowered by technology.

Industry Category
IT-Services-and-IT-Consulting
Company Description

American Call Center is a leading provider of IT services and IT consulting, dedicated to building lasting relationships inspired by people and empowered by technology. With a focus on delivering tailored Contact Center and Back Office solutions, American Call Center helps strategic partners elevate customer experiences and accelerate business growth. Their comprehensive solutions are designed to enhance operations, guarantee high-quality service, and optimize costs.

Located in Guayaquil, Guayas, with a primary address at Cdla. La Garzota, Herradura 6ta. y Av. Eloy Velasquez, Guayaquil, Guayas 090513, EC, and an additional office in Quito, Pichincha 170407, EC, American Call Center leverages advanced technology and high-quality standards to provide exceptional service. American Call Center specializes in Contact Center solutions, B2B services, sales support, omnichannel communication, back office operations, credit and collection, business process outsourcing, sales management, customer experience enhancement, and advanced analytics.

American Call Center is committed to delivering innovative solutions that drive business success. Through a focus on data and analytics, American Call Center provides insights that enable informed decision-making and improved customer service. We invite the company’s manager to create a customized and exclusive company showcase and product listing on our platform to further highlight the unique offerings of American Call Center.

American Call Center es un proveedor líder de servicios de TI y consultoría de TI, dedicado a construir relaciones duraderas inspiradas en las personas y potenciadas por la tecnología. Con un enfoque en la entrega de soluciones personalizadas de Contact Center y Back Office, American Call Center ayuda a los socios estratégicos a elevar las experiencias de los clientes y acelerar el crecimiento del negocio. Sus soluciones integrales están diseñadas para mejorar las operaciones, garantizar un servicio de alta calidad y optimizar los costos.

Ubicada en Guayaquil, Guayas, con domicilio principal en Cdla. La Garzota, Herradura 6ta. y Av. Eloy Velasquez, Guayaquil, Guayas 090513, EC, y una oficina adicional en Quito, Pichincha 170407, EC, American Call Center aprovecha la tecnología avanzada y los estándares de alta calidad para brindar un servicio excepcional. American Call Center se especializa en soluciones de Contact Center, servicios B2B, soporte de ventas, comunicación omnicanal, operaciones de back office, crédito y cobranza, externalización de procesos de negocio, gestión de ventas, mejora de la experiencia del cliente y análisis avanzado.

American Call Center se compromete a ofrecer soluciones innovadoras que impulsen el éxito empresarial. A través de un enfoque en datos y análisis, American Call Center proporciona información que permite una toma de decisiones informada y un mejor servicio al cliente. Invitamos al gerente de la empresa a crear una presentación de empresa y una lista de productos personalizadas y exclusivas en nuestra plataforma para destacar aún más las ofertas únicas de American Call Center.

Key Personnel / Employees
María Angelica Alvarado xavier almazan Andres Parra Javier Jibaja

Compare Companies Side by Side

Compare American Call Center with 3 companies in IT-Services-and-IT-Consulting

4 Companies
Comparison Field
American Call Center
American Call Center
Main Company
Webhelp OneLink
Webhelp OneLink
View Profile
Staff Domain
Staff Domain
View Profile
Founded Year
0 2003 2018
Company Size
10,001+ 1,001-5,000 201-500
City
Guayaquil, Guayas West Point, Georgia Ortigas Center, National Capital Region
Country
Ecuador
Skills & Keywords Comparing with main company
19 Total Skills
IT Services IT Consulting Contact Center Solutions Business Process Outsourcing Customer Experience Data Analytics Omnichannel Communication Contact Center B2B Sales Omnichannel Back Office Credit & Collection Ventas Credito y Cobranzas Sales Management Analytics Data & Analytics Servicio al Cliente
22 Total 22 Unique
Unique Skills:
Analytics Solutions Back-Office BPO Business Proccess Outsorced Chatbot contact center on demand +16
19 Total 19 Unique
Unique Skills:
AI BPO Call Center Clinical & Non-Clinical CRM Customer Analytics +13
63 Total 2 Common 61 Unique
Match 11%
Common Skills:
Contact Center Solutions IT Services
Unique Skills:
Accounting Agent Solutions Application & Infrastructure Outsourcing Back office Back Office Solutions Bilingual Professionals +55
4
Total Companies
2003
Oldest Founded
1
Countries
110
Unique Skills

Similar Companies

Other organizations in the same industry

Playven (acquired by Playtomic.io)
IT-Services-and-IT-Consulting
New York, New York
United States
Tamir Kolik | Laptop ve Apple Tamir Merkezi
IT-Services-and-IT-Consulting

Laptop ve Apple Ürünleri Tamir Merkezi

istanbul, Marmara
Turkey
Chateaux, A Coretelligent Company
IT-Services-and-IT-Consulting

Technology Services and Solutions in Emerging Tech, Digital Transformation, Data Management, & Cloud...

Norwalk, CT
United States
Devs Monterrey S.A.S. de C.V.
IT-Services-and-IT-Consulting

Software Factory

San Antonio, Texas
United States

Alternative Company Names

This company is also known as

American Call Center 美国呼叫中心 अमेरिकन कॉल सेंटर مركز الاتصال الأمريكي Centre d'appels américain Американский колл-центр Central de Atendimento Americana