Office of The Ombudsman

The Office of The Ombudsman stands as an independent statutory body, established in 1989 under The Ombudsman Ordinance (Cap 397, Laws of Hong Kong). Functioning as the community’s dedicated watchdog, The Office of The Ombudsman oversees public administration within Government departments and key public organizations, championing fairness and quality in public service.

Committed to upholding administrative integrity, The Office of The Ombudsman conducts thorough, objective, and impartial investigations into complaints of maladministration. Additionally, the office proactively initiates investigations into topics of significant public interest and concern. The primary address for The Office of The Ombudsman is located at 30/F, China Merchants Tower, Shun Tak Centre, 168-200 Connaught Road Central Hong Kong, HK.

The Office of The Ombudsman is dedicated to ensuring that public services are delivered with the highest standards of fairness and accountability. We invite the management team to enhance this profile with a customized company showcase and product listing to further highlight the organization's vital role.