Industry Category
Business Keywords
Company Description
PCCI Group stands as a leading provider of outsourced Customer Experience and Operations solutions, particularly in emerging markets. With a commitment to delivering consistent and branded customer engagement, PCCI Group has rapidly become a key player in the industry. The company offers tailored, value-added solutions to optimize customer experience management. These capabilities span BPO contact centers, point-of-service management, face-to-face interactions, self-service options, and leveraging big data insights.
Operating across 20 global locations, PCCI Group delivers services primarily in English and French, supporting over 10 languages to cater to a diverse clientele. The company proudly serves multiple Fortune 500 companies, including prominent European and African leaders in telecommunications, media, BFSI, energy, retail, and tourism. PCCI Group maintains a strong presence with key offices located at Stèle Mermoz Dakar, Dakar, BP 1956, SN, and 27 Rue Nicolo, Paris, 75016, FR. The primary address is in Dakar, SN.
PCCI Group is dedicated to continued growth and innovation in the consumer services sector. PCCI Group is a reliable partner for businesses seeking comprehensive customer experience solutions. We invite the management team at PCCI Group to create a customized and exclusive company showcase and product listing on our platform to further enhance their market presence.
Key Personnel / Employees
Compare Companies Side by Side
Compare PCCI GROUP with 3 companies in Consumer-Services
| Comparison Field |
PCCI GROUPMain Company |
Gamma CommunicationsView Profile |
ProvinitiView Profile |
Bulgarian Software H...View Profile |
|---|---|---|---|---|
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Founded Year
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— | 2017 | 2000 | |
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Company Size
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— | 51-200 | 501-1,000 | 11-50 |
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City
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Amstelveen, Noord Holland | |||
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Country
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Skills & Keywords
Comparing with main company
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12 Total Skills
Customer Experience
BPO
Contact Centers
Outsourcing
Customer Engagement
Digital Customer Experience
Consumer Services
Answering Service
Phone Directory Service
Contact center
CX end-to-end solutions
Cloud
|
17 Total
17 Unique
Unique Skills:
Bellen in Teams
Cloud Telefonie
Contact Center
Glasvezel
Hosted
ICT
+11
|
15 Total
15 Unique
Unique Skills:
Analytics
Artificial Intelligence
Banking
Big Data
Block Chain
Business Intelligence
+9
|
18 Total
18 Unique
Unique Skills:
Agile Analytics
Application Development
ASP.NET Core
Azure
Azure Cosmos DB
Azure SQL Databases
+12
|
4
Total Companies2000
Oldest Founded0
Countries62
Unique SkillsSimilar Companies
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Alternative Company Names
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