Compass Experience Labs
Consumer-Services
Website
Company Tagline
Outsourced support operations that turn service touchpoints into profit drivers for premium brands.
Industry Category
Business Keywords
Company Description
Compass Experience Labs delivers exceptional consumer services, transforming support operations into profit drivers for premium brands. Located at 1020 Dennison Ave, Suite 303, Columbus, Ohio 43201, US, Compass Experience Labs specializes in turning customer service, IT field support, and employee services into strategic revenue drivers. The company’s data-driven approach helps brands convert support functions into competitive advantages.
Compass Experience Labs combines AI-enhanced human expertise with transparent operations, scaling with growth across 350+ languages, 24/7. This ensures companies consistently achieve high CSAT scores, reduce response times, and convert support interactions into measurable business outcomes. Compass Experience Labs optimizes the operational backbone that drives growth, providing comprehensive HR help desk operations, benefits administration, and seamless onboarding to keep teams productive.
With a focus on measurable ROI through retention and upsells, Compass Experience Labs provides 24/7 omnichannel support and remote technical operations. Compass Experience Labs is dedicated to optimizing your business operations and delivering unparalleled support. We invite the company’s management to create a customized and exclusive company showcase and product listing on our platform.
Compass Experience Labs fournit des services aux consommateurs exceptionnels, transformant les opérations de support en moteurs de profit pour les marques haut de gamme. Situé au 1020 Dennison Ave, Suite 303, Columbus, Ohio 43201, États-Unis, Compass Experience Labs est spécialisé dans la transformation du service client, du support informatique sur le terrain et des services aux employés en moteurs de revenus stratégiques. L'approche axée sur les données de l'entreprise aide les marques à transformer les fonctions de support en avantages concurrentiels.
Compass Experience Labs combine l'expertise humaine améliorée par l'IA avec des opérations transparentes, évoluant avec la croissance dans plus de 350 langues, 24 heures sur 24, 7 jours sur 7. Cela garantit que les entreprises obtiennent systématiquement des scores CSAT élevés, réduisent les temps de réponse et convertissent les interactions de support en résultats commerciaux mesurables. Compass Experience Labs optimise l'épine dorsale opérationnelle qui stimule la croissance, fournissant des opérations complètes de service d'assistance RH, l'administration des avantages sociaux et un accueil transparent pour maintenir les équipes productives.
En mettant l'accent sur un retour sur investissement mesurable grâce à la fidélisation et aux ventes incitatives, Compass Experience Labs fournit un support omnicanal 24h/24 et 7j/7 et des opérations techniques à distance. Compass Experience Labs se consacre à l'optimisation de vos opérations commerciales et à la fourniture d'un support inégalé. Nous invitons la direction de l'entreprise à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Key Personnel / Employees
Compare Companies Side by Side
Compare Compass Experience Labs with 3 companies in Consumer-Services
| Comparison Field |
Compass Experience LabsMain Company |
Ai
Aivo an Engageware C...View Profile |
ZowieView Profile |
ICAP Contact CenterView Profile |
|---|---|---|---|---|
|
Founded Year
|
— | 2012 | 2019 | |
|
Company Size
|
— | 51-200 | 51-200 | 1,001-5,000 |
|
City
|
Columbus, Ohio | Boston, Massachusetts | Kallithéa, Attiki | |
|
Country
|
United States | United States | Greece | |
|
Skills & Keywords
Comparing with main company
|
18 Total Skills
Customer Service
IT Support
Employee Services
Business Process Outsourcing
Customer Experience
Omnichannel Support
Technical Operations
gladly
employee support
zendesk
consulting
customer service
gorgias
business process outsourcing
customer care
customer experience
stella
shopify
|
15 Total
15 Unique
Unique Skills:
agentbot
artificial intelligence
big data
bots
chatbot
chatbots
+9
|
18 Total
18 Unique
Unique Skills:
AI
automation
chatbot
chatbots
client success
client support
+12
|
7 Total
7 Unique
Unique Skills:
call center
help desk
inbound operations
non voice operations
ourbound operatios
sales growth
+1
|
4
Total Companies2012
Oldest Founded2
Countries56
Unique SkillsSimilar Companies
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Alternative Company Names
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