Company Tagline
We are the best at being InTouch! Our goal is to #MakeSomeonesDayEveryday
Industry Category
Business Keywords
Company Description
Lufthansa InTouch stands as a premier competence center in the airlines and aviation sector, dedicated to providing exceptional customer service to passengers of Lufthansa and related airlines. With a comprehensive suite of services, Lufthansa InTouch excels in call handling, claim management, email support, ticketing solutions, and robust web and social media assistance.
Operating from multiple Customer Service Centers worldwide, including its primary location at Ullsteinstr.138, Haus 1A, Berlin, 12109, DE, Lufthansa InTouch ensures round-the-clock support in over 20 languages. The company's commitment to excellence is reflected in its ability to #MakeSomeonesDayEveryday, enhancing the overall travel experience for countless individuals. Additional locations include Cape Town, Istanbul, Peterborough, Manila, and Brno.
As a subsidiary of the Lufthansa Commercial Holding, Lufthansa InTouch leverages its extensive experience and skilled staff to set industry benchmarks in customer service. Lufthansa InTouch continually strives to exceed expectations and deliver unparalleled support. We invite the manager of Lufthansa InTouch to create a customized and exclusive company showcase and product listing on our platform.
Lufthansa InTouch se présente comme un centre de compétence de premier plan dans le secteur des compagnies aériennes et de l'aviation, dédié à fournir un service client exceptionnel aux passagers de Lufthansa et des compagnies aériennes associées. Avec une gamme complète de services, Lufthansa InTouch excelle dans la gestion des appels, la gestion des réclamations, le support par e-mail, les solutions de billetterie et une assistance Web et sur les médias sociaux robuste.
Opérant à partir de plusieurs centres de service client dans le monde entier, y compris son emplacement principal à Ullsteinstr.138, Haus 1A, Berlin, 12109, DE, Lufthansa InTouch assure une assistance 24 heures sur 24 dans plus de 20 langues. L'engagement de l'entreprise envers l'excellence se reflète dans sa capacité à #MakeSomeonesDayEveryday, améliorant ainsi l'expérience de voyage globale d'innombrables personnes. Les emplacements supplémentaires incluent Le Cap, Istanbul, Peterborough, Manille et Brno.
En tant que filiale de Lufthansa Commercial Holding, Lufthansa InTouch tire parti de sa vaste expérience et de son personnel qualifié pour établir des références industrielles en matière de service client. Lufthansa InTouch s'efforce continuellement de dépasser les attentes et de fournir un support inégalé. Nous invitons le responsable de Lufthansa InTouch à créer une vitrine d'entreprise et une liste de produits personnalisées et exclusives sur notre plateforme.
Key Personnel / Employees
Compare Companies Side by Side
Compare Lufthansa InTouch with 3 companies in Airlines-and-Aviation
| Comparison Field |
Lufthansa InTouchMain Company |
Five Star Call Cente...View Profile |
Staff DomainView Profile |
NEMRView Profile |
|---|---|---|---|---|
|
Founded Year
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— | 1986 | 2018 | 1952 |
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Company Size
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— | 1,001-5,000 | 201-500 | 11-50 |
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City
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Berlin, , | Sioux Falls, SD | Ortigas Center, National Capital Region | Green City, Missouri |
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Country
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United States | |||
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Skills & Keywords
Comparing with main company
|
11 Total Skills
Airlines
Aviation
Customer Service
Call Center
Ticketing
Travel Support
Social Media Support
Baggage Claims
Reservations
Direct Sales
Technical Support
|
20 Total
20 Unique
Unique Skills:
After-Hours Coverage
AI Integration
App Support
Appointment Setting
Back Office Support
Consulting
+14
|
66 Total
1 Common
65 Unique
Match
9%
Common Skills:
Call Center
Unique Skills:
Accounting
Agent Solutions
Application & Infrastructure Outsourcing
B2B
Back office
Back Office Solutions
+59
|
24 Total
24 Unique
Unique Skills:
BEAD
BroadbInternet
Business
Calix Gigaspire U6
Communication
Cyber Security
+18
|
4
Total Companies1952
Oldest Founded1
Countries118
Unique SkillsSimilar Companies
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Alternative Company Names
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